Privacy Policy
Privacy Policy
This Privacy Policy describes how tryourplus.com (the “Site,” “we,” “us,” or “our”) collect, use, and disclose your Personal Information when you visit or make a purchase from the Site.
Contact Information
If you have any questions, require more details about our privacy practices, or
wish to make a complaint, please contact us:
By Email:
support@tryourplus.com
Collecting Personal Information
When you visit our Site, we collect certain information about your device,interaction with the site, and details necessary to process your purchases. If youcontact us for customer support, we may collect additional information. Anyinformation about an identifiable individual, including the information listedbelow, is referred to as "Personal Information" in this policy.
Device Information
Purpose of collection: To optimize your browsing experience and perform
analytics on site usage
Source of collection: Collected automatically via cookies, log files, web beacons,
tags, or pixels.
Disclosure for business purposes: Shared with our payment processors and
partners for analytics.
Personal Information collected: Browser version, IP address, time zone, cookie
data, pages viewed, search terms, and interactions with the Site.
Order Information
Purpose of collection: To optimize your browsing experience and perform
analytics on site usage.
Source of collection: Collected automatically via cookies, log files, web beacons,
tags, or pixels.
Disclosure for business purposes: Shared with our payment processors and
partners for analytics.
Personal Information collected: Browser version, IP address, time zone, cookie
data, pages viewed, search terms, and interactions with the Site.Order Information
Purpose of collection: To provide products and services, process payments,
arrange shipping, send invoices or confirmations, screen for fraud, and send
relevant promotions based on user preferences.
Source of collection: Collected directly from you.
Disclosure for business purposes: Shared with payment processors Shopify &
GETTRX.
Personal Information collected: Name, billing address, shipping address, email,
phone number, and payment details.
Customer Support Information
Purpose of collection: To provide assistance and respond to inquiries.
Source of collection: Collected directly from you.
Personal Information collected: Details necessary to assist with your issue.
Cookies and Tracking
Our website uses cookies to enhance user experience and store shopping cart
details, including abandoned checkouts. This data may be used to send
reminders via SMS or email.
Minors
We do not intentionally collect Personal Information from children. If you believe
your child has provided us with information, contact us to request deletion.
Sharing Personal Information
including:
We share your Personal Information with service providers to deliver our services
Shopify (our online store platform) - Read their privacy policy here.
Legal Compliance: If required by law, we may disclose your Personal Information
in response to lawful requests.
Behavioral Advertising
We use your Personal Information to provide targeted advertisements and
marketing content. Examples include:
Google Analytics (to understand customer usage). Learn more here. Opt-
out here.
Ad Partners: We may share purchase and browsing data with advertisingpartners through cookies or tracking technologies.
To opt out of targeted advertising:
Facebook: Ad Settings
Google: Ad Settings
Bing: Ad Preferences
Digital Advertising Alliance: Opt-Out Portal
Usina Personal Information
We use Personal Information to:
Provide and improve our servicesProcess payments and fulfill ordersCommunicatewith customers
Offer promotions and personalized content
Lawful Basis (GDPR - European Economic Area Residents)
If you are a resident of the European Economic Area (EEA), we process
your Personal Information based on:
Your consent
Contractual obligations
Legal compliance
Legitimate business interests
Retention of Personal Information
We retain Personal Information unless requested for deletion. If you wish to
delete your data, please contact us at support@tryourplus.com.
SMS / MMS Text Marketing Privacy Policy
We respect your privacy. Your phone number and customer details will never besold, rented, or shared with third parties for profit. However, we may disclosedata as required by law or to protect our rights.
By opting into SMS marketing, you agree to provide accurate information. Misuse
of the program may result in restriction from further participation.
Your RightsGDPR (EEA Residents)
If you are an EEA resident, you have the right to:
Access the Personal Information we hold about youRequest corrections, updates, or deletion of your dataWithdraw consent at any time
Request data portability
We use Personal Information to:
Provide and improve our servicesProcess payments and fulfill ordersCommunicate with customersOffer promotions and personalized content
Lawful Basis (GDPR - European Economic Area Residents)
If you are a resident of the European Economic Area (EEA), we process
your Personal Information based on:
Your consent
Contractual obligationsLegal complianceLegitimate business interests
Retention of Personal Information
We retain Personal Information unless requested for deletion. If you wish to
delete your data, please contact us at support@tryourplus.com.
SMS / MMS Text Marketing Privacy Policy
We respect your privacy. Your phone number and customer details will never besold, rented, or shared with third parties for profit. However, we may disclose
data as required by law or to protect our rights.
By opting into SMS marketing, you agree to provide accurate information. Misuse
of the program may result in restriction from further participation.
Your RightsGDPR (EEA Residents)
If you are an EEA resident, you have the right to:
Access the Personal Information we hold about youRequest corrections, updates, or deletion of your dataWithdraw consent at any timeRequest data portability
Your data may be processed in Ireland, Canada, and the United States. Learn
how Shopify handles data transfers under GDPR here.
CCPA (California Residents)
If you are a California resident, you have the right to:
Request deletion of your dataOpt out of data sales
Know what Personal Information we collect
Authorize an agent to submit a request on your behalf
For CCPA inquiries, contact us at support@tryourplus.com.
Cookies
Our site uses functional, performance, and advertising cookies. Cookies enhance
your experience by remembering preferences and tracking site usage.
Most browsers allow you to block or delete cookies. Learn more at All AboutCookies.
To opt out of tracking by third-party advertisers, follow the steps in
the Behavioral Advertising section above.
Do Not Track Signals
Our Site does not change its data collection and usage practices when receivinga Do Not Track signal from your browser, as there is no standardized industry
response.
Automated Decision-Making
We do not engage in fully automated decision-making that legally orsignificantly affects users. However, Shopify uses limited automation for fraud
prevention, including:
Temporary blacklisting of IP addresses associated with failed transactionsBlacklisting of credit cards linked to fraudulent activity
Selling Personal Information
Under the California Consumer Privacy Act (CCPA), our Site does notsell Personal Information for profit. However, we may use Shopify Audiences to
provide personalized ads.
To opt out, visit:Digital Advertising Alliance
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legalrequirements. The latest version will always be available on our Site.
Last Updated: February 2025
For any questions regarding this Privacy Policy, contact us at:
support@tryourplus.com