Shipping Policy

When can I expect to receive my shipment?
All orders are shipped from our warehouse within 5 business days of the orderbeing placed. Shipment will arrive in between 10-20 business days after theshipment date, depending on the availability of the carrier provider andlocation. We do apologize that shipment delay may occur if the shipmentrequires Customs clearance or inspection, or transportation delay caused bycarrier service.
How can Itrack my order?
A tracking number will be provided to you in your Shipping Confirmation email.
You may use the number and track your order at www.17track.net.
What are your shipping rates?
We have a fixed shipping rate of $2.99 USD to all destinations worldwide.
auksbetter.com works with major international couriers such as FedEx, SF ExpressDHL, UPS and EMS, who work with local couriers so we can deliver direct to your
home!

Which countries do you ship to?
Currently, we do ship worldwide. But in case your country may not be supportedby our logistics, we will inform you right away and make necessary changes toyour order. To know more about our destination listings, contact us viaservice@auksbetter.com. How can I change my Shipping Address?
Changing of address is only allowed on or before 11:00pm (PDT, - 7 GMT) on the
same day of placing an order. You may contact us via
service@auksbetter.com to request for such changes.
Can I deliver to another address, other than my card billing address?
Yes, it is possible.
How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders
placed on Saturday or Sunday will be shipped the following Monday.